The BiSS Dental Software Suite is a digital toolbox for models (PRINT), milled models for telescopic work (MILLING), splints (FREEFORM), bite corrections (CONTACT), trays (TRAYS), registrations (LOCATE), data conversion (EDIT), and automatic prenesting (PUZZLE). The production of models and splints is supported by AI, offering both semi-automatic and fully automatic designs.

The software is compatible with STL, PLY, and OBJ data formats.

You can order all packages and stand-alone products as a one-month subscription to use the software for 31 days.

Attached price list

• Both options have their advantages
  • When you purchase the software, there are no license fees and the software is yours to keep. All updates within version 5 are included free of charge.
  • The advantage of a subscription is that all updates within version 5 as well as upgrades to version 6 are included. Support is also part of the subscription. If you have a defective dongle, you can have it replaced by us free of charge.

Yes, you can order each stand-alone as an individual subscription or purchase and combine it with other stand-alones, including packages. For example: You have already booked the Premium Business package (PRINT, MILLING, TRAYS, LOCATE) for one year and could now add CONTACT as a stand-alone, e.g., for one month or as a purchase.

• With a single-user license, you can only open the software on the PC where the dongle (USB stick) is plugged in. However, this can be plugged into any number of PCs.
• With a network license, you can plug the dongle into a server or PC that is connected to all other computers within the same network. This allows you to open the software from any connected PC. When ordering a network license, one workstation is activated, i.e., the software can only be opened once at a time. You can add any number of workstations for a one-time price of €99 net per seat. This means that the software can be opened and used multiple times simultaneously. The network license costs €10 net more per month than a single-user license (i.e., €120 net per year). As a purchase version, a network license costs a one-time fee of €349 net more than the single-user license.

Click Here

• No, because we don’t want you to fall into a so-called “subscription trap.” You can proactively decide to renew the software license.
• In the future, when you open the software 10-14 days before expiration, a message will be displayed that counts down like a countdown.
• It will say “BiSS expires in X days.”

No, the software is local and dongle-bound.

• You will be sent a dongle (USB stick). The software can only be opened and operated with this.
• You can now download the software free of charge at Promadent ǀBISS Double-click on the “BiSS icon” and you’re ready to go.

Yes, when you order the software from us for the first time, we will conduct an initial remote training session with you lasting approximately 30 minutes.

• In our shop (Initial order), you can choose between a package or stand-alone products.
• For a first order, a one-time hardware and initial setup fee of €59 net is payable.
• Once you have configured this item, add it to your shopping cart.
• You can now log in and pay for the goods via PayPal, credit card, or debit card and submit your order. All services are provided by PayPal, but you will be redirected from PayPal so that you can pay with your credit card or debit card without a PayPal account.
• The order will be processed and shipped by our team shortly.
• Shipping is carried out by GO! Express and takes one working day.
• An appointment will now be made for the initial training.
• PLEASE NOTE: We charge a manual processing fee of €5 net for all orders not placed via our online shop. In addition, all BiSS software licenses must be paid for in advance in full.

• Go to Renewal and select your package or your stand-alone or multiple stand-alones. Please enter your dongle number and select the appropriate subscription or purchase option.
• The dongle number can be found in the dongle packaging supplied.
• Otherwise, you can find the dongle number as follows: The dongle must be plugged into the PC. Right-click on the “BiSS” start icon on the desktop. Select “Open file path.” You can then double-click to open “DinkeyChange.exe,” where you will find the dongle number in the middle.
• PLEASE NOTE: We charge a manual processing fee of €5 net for all orders not placed via our online shop. In addition, all BiSS software licenses must be paid for in advance in full.

• Windows 64-bit
• 500 MB free file system storage, 2 GB recommended
• Processor min. 2 cores at 2 GHz, 4 cores at 2.5 GHz recommended
• Free RAM at least 8 GB, 16 GB RAM recommended
• Free USB 2.0 port
• Minimum screen resolution 1200 x 900 pixels
• Graphics card: e.g. HD Graphics 3000 DX10.1 (we do not recommend using a graphics card from AMD / ATI RADEON)

Promadent ǀ Implant library

• Save all systems or all required implant systems on your computer.
• The download may take a few minutes.
• Unzip the zip file.
• Save the unzipped folder under C:\Program Files\PROMADENT\Biss [current version]\implants.
• Restart BISS.

• Yes, we have prepared detailed instructions for you. You can find these under Promadent ǀImplant library

• No, you must always download it yourself.
• We publish any changes to the implant library on our social media channels (Instagram and Facebook).

• No, because our software cannot be used to design dentures.
• Our software specializes in so-called “aids” such as models, splints, trays, and registrations.

• Open DinkeyServer.exe in your installation directory as an administrator. (You can find your BISS installation directory by right-clicking on your BISS shortcut and selecting “Open file location.”)
• Under “StartupModes” on the left, select the “Windows Service” option.
• Under “Network Configuration” on the right, select the “Automatic” option.
• Click “Start.”
• Your firewall must allow DinkeyServer. Select “Automatically Configure Windows Firewall” when prompted.
• Dinkey Server is now running as a background service and does not need to be restarted after restarting your PC. You can now use BISS.
• Note: If you remove the dongle or add a dongle, you may need to restart Dinkey Server.

• Yes, when you open the software, a message will appear 10-14 days before expiration, counting down like a countdown timer.
• It will say “BiSS expires in X days.”

• When a new version is available, a message will appear when you open BiSS informing you that a new version is available for download.

• Yes, this message also appears automatically with the notification that a new version is available. You can click on the button for the latest version to see what has changed and read through the details.

• No, not all of them.
• If you are currently using version 4 and would like to update to version 5, you can purchase the BiSS update to version 5.0 BiSS Update to Version 5.0, 169,00 € and your dongle will be activated for this.
• If you are already using version 5, you can download all updates within version 5 free of charge.

• Your license for BiSS has expired, which is why the software can no longer be opened. You can now renew the software in our shop.
• Go to Renewal and select your package or your stand-alone or multiple stand-alones. Please enter your dongle number and select the appropriate subscription or purchase option.
• The dongle number can be found in the dongle packaging supplied.
• Otherwise, you can find the dongle number as follows: The dongle must be plugged into the PC. Right-click on the “BiSS” start icon on the desktop. Select “Open file path.” You can then double-click to open “DinkeyChange.exe,” where the dongle number is displayed in the center.
• PLEASE NOTE: We charge a manual processing fee of €5 net for all orders not placed via our online shop. In addition, all BiSS software licenses must be paid for in advance in full.

• If the message “Some files from Biss [current version] cannot be created” appears, it is because the software is still open somewhere in the background.
• Please check this and close all windows of the BiSS software.

• Right-click on the “BiSS” start icon on the desktop.
• Open the software once as administrator.
• If this message still appears, you must manually transfer the implant library from the old version to the new version.
• Go to C:\Program Files\PROMADENT\Biss [old version]\implants.
• Copy all data.
• Go to C:\Program Files\PROMADENT\Biss [current version]\implants.
• Paste all copied implant data.

• In the “Save” step, there is a difference between “Save as…” and “Export.”
• When exporting, an STL is output and a project file (.gbs or .lfl)
• When saving or saving as, only the project file (.gbs or .lfl) is output and no STL

• Yes, you can export one of the three or all of them at the same time.
• To do this, open the BiSS software and click on the burger menu in the top left corner.
• Then go to Settings and switch to the “Load & Save” tab.
• Here you can check one or more boxes to select which file formats should be output.

• These are project files. When you double-click on these files, the correct BiSS application opens and you can continue working on your design from the last saved/exported state.

• Image of stump parameters

• No, marked preparation margins cannot simply be transferred.
• Tip: The stump margin is not the same as the preparation margin. The stump margin should be minimally adjacent to or below the preparation margin. This prevents accidental cutting away of the preparation margin when the stumps are cut from the model.

• ORTHO will be an application of the BiSS Dental Software Suite that will deal exclusively with digital orthodontics. This will enable the creation of orthodontic models and retainers.
• We do not yet have a release date for this application.

• BiSS cannot be used to plan and create aligners.
• However, if you already have the planned scans/models, you can have simple trays created fully automatically for each of these models.

• Yes, we offer various training options.
• Under “Link of events”, you will find all the training courses you can book, either remotely or in person.
• In addition, we offer individual appointments, either remotely or in person, to prepare you as well as possible for the BiSS software. If you are interested in individual training, please feel free to contact us (Promadent ǀ Contact).

• We sell the BiSS Dental Software Suite internationally.
• Due to manufacturer specifications, various intraoral scanners, laboratory scanners, printers, milling machines, milling materials, and accessories cannot be sold in every country. If you have a specific question about this, please feel free to contact us (Promadent ǀ Contact).

• Monday – Thursday from 8:00 a.m. to 5:00 p.m.
• Friday from 8:00 a.m. to 3:00 p.m.
• Closed on Saturday and Sunday